Privacy Policy

This Privacy Policy explains how Limex Middle East L.L.C-FZ (the "Controller"), the developer and owner of the "RJOY" application, collects, uses, and protects your personal data when you use the RJOY application (the “App”). By using the App, you acknowledge that you have read and understood this Privacy Policy.

1. User Consent

By downloading, registering, or using the App and providing your personal data (e.g., during registration or login via social networks), you consent to its collection and processing in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us at support@limexltd.com.

2. Data We Collect and Purposes of Use

Purpose 1: App Functionality and User Experience Improvement

We collect and process the following technical and behavioral data to ensure the App operates smoothly and to improve the user experience:

• In-app search and usage queries
  
• Cookies and similar tracking technologies
  
• IP address
  
• Device types used
  
• Number of visits and screen views
  
• Duration of sessions
  
• User’s general region (not precise location)
  
• Timestamps of user actions
  
• Device ID

Purpose 2: User Registration and Account Management

To create and manage your user account and provide personalized services, we collect the following data:

• Data received from social networks during registration and authorization through them (such as user name, email address, avatar and other information, access to which was provided by the User to the relevant social network)
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage patterns, provide personalized content, and enhance App functionality. These include:

• Essential cookies: Necessary for core App functions
  
• Performance cookies: Help us understand user interactions and improve the App
  
• Functional cookies: Remember user preferences
  
• Third-party cookies: Placed by analytics or social login services
  

You can manage or disable cookies through your device or browser settings. Where legally required, we request your consent before placing non-essential cookies.

4. Children’s Privacy

The App is not designed for or directed to children under the age of 16. We do not knowingly collect or process personal data from individuals under this age.

If we become aware that we have collected data from a child without verified parental consent, we will promptly delete such data. Please contact us if you believe a child’s data has been collected inappropriately.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Transfers

We do not sell your personal data. We may share it with:

• Our internal team and authorized contractors
  
• Service providers who assist in maintaining and operating the App
  
• Regulatory or law enforcement authorities, where legally required
  

Where data is transferred internationally, we ensure appropriate safeguards are in place.

7. Your Rights

You have the right to:

• Request access to your personal data
  
• Correct or update your personal data
  
• Request deletion of your data
  
• Restrict or object to certain types of processing
  
• Receive a copy of your data in a portable format
  
• Withdraw your consent, where processing is based on consent
  
• Lodge a complaint with the relevant data protection authority
  

To exercise these rights, please contact: support@limexltd.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include encryption, secure data storage, access controls, and regular security reviews.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any material changes will be communicated within the App or through other appropriate means.

9. Contact Us

If you have questions or concerns about your personal data or this Privacy Policy, please contact:

Limex Middle East L.L.C-FZ:

 Email: support@limexltd.com

 Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.